a short description about us
Astral Office Solution (M) Sdn. Bhd. has been a strong player in the office automation business since 2014. With the main office located in Puchong, Selangor and being lead by a strong team of highly trained technical professionals with a combined experience touching half a decade, coming from one of the biggest office automation brands in the world - Canon.
Astral Office Solutions knows machines be they copiers, fax machines, printers & etc. better than anyone else in the industry. This make us quickly established ourselves as one of the best solution provider in the office automation business around Klang Valley and Selangor areas. Astral Office Solution are dedicated to Canon products and we are pride ourselves in having best serving personnel specializing in photocopying systems.
Our mission is to provide high quality, pre-owned machines at affordable prices backed by a highly experienced professional technical team.
We are providing customers with Total Office System & Solution from hardware input devices, document workflow software to hardware output devices as well as technical support for businesses within the top of the markets.
We have grown to be a very reliable and reputable business with our experienced staffs, with sales and technical support that covers the Klang Valley & Selangor, Northern and Southern regions of Malaysia we are pleased to provide a friendly local alternative for your business needs.
Our clients are across in different industries from global leaders to fast-growing startups, hundreds of companies rely on Astral Office Solution. We place customers at the heart of everything we do. Customer satisfaction is a key driver for our business. We believe that delivering what our customers want is the best way to grow our company.
When it comes to the day to day operations of your office or business, investing in office automation or office machines is one of the more important investments you would have made. These machines help make your business operations run more efficiently and you will want them to run smoothly without hiccups. As such, technical expertise is a very important factor to think about when deciding on getting an office machine to help you with your business.
With a team of highly trained technical professionals with vast technical expertise in both analogue office machines to modern day digital machines, Astral Office Solutions is the partner you want on your side when it comes to your office automation needs.
We aim to build a strong partnerships through the way we deal with customers and by living our values every day. With a philosophy built around focus and simplicity, we have established a clear strategy that puts customers at the centre of all our activities.
highly trained and professional
Astral Office Solutions is lead by Lam Kuan Ching who has 19 years experience in the office automation industry. He has spent 16 years in Canon Malaysia with 10 years experience as a field technician and 6 years as a senior trainer and head of the technical team. Out of the six years Lam spent training and leading the technical team at Canon Malaysia, 4 years were spent training the team on the usual thoroughfare of office machines while 2 years were spent on Canon's latest Graphics Art Printers also known as Print and Graphics Art (PGA).
Lam is one of the very few esteemed Masters in Digital Print here in Malaysia. He is a Fogra Certified Print Expert by Fogra Forschungsgesellschaft Druck e.V. (Fogra Graphic Technology Research Association) in Germany, an association that is involved with the research and development of print engineering and future oriented technologies.
Lam is also a Microsoft Certified Professional having undergone various trainings by Microsoft with 11 certificates under his belt certifying him as an expert administrator within the Microsoft environment.
Sim Chee Kheong has 19 years experience with Canon Malaysia as a field technician making him an expert in office machines from the days of analogue print to the most modern digital print machines in the market today.
Chew Wei Seng has 6 years experience with Canon Malaysia as a technician (1997 to 2003), after which he ventured into the office automation spare parts business. Since 2003 Chew has been sourcing and dealing with spare parts for over 10 years making him the expert when it comes to sourcing of spare parts for office machines.
Ling Guan Sing has 6 years experience with Canon Malaysia as a technician.
what we offer
We provide rental contract to allow the company to use a better, sophisticated copier than what they can truly afford. Our customer can order the latest MFP without worrying about the price. Photocopier rental allows customer to keep up with the latest technology trends and enjoy the greatest advantage all at a lower risk and expense.
Or we provide leasing a copier, to allow our customer to have an extended payment option with flexible payment terms. There is no capital expenditure and customer can pick anywhere from 12-64 months lease. Customer can avoid using up your capital needlessly through leasing.
Our rental and leasing agreement will cover service plus parts and supplies. That means no unexpected repair costs. Sometimes the contract also covers toner replacement. Maintenance and repairs are not a problem.
We provide expert advice guides to help you make smart purchasing decisions. Modern photocopiers are mainly digital machines that do the job of reproducing documents faster, more efficiently, more reliably, and more cheaply, and it was also offer a way to bypass that office log jam and, by selecting one with the features you need at the right price point; you can find an affordable solution.
We provide service contracts include toner, drums, maintenance & repairs, and anything else that isn't paper (or staples if you have a finisher).
It's designed to be hassle-free and to allow you to focus on your business and not maintaining a device in your office (or becoming an expert in troubleshooting issues).
We are engaged in offering our prestigious clients an unparalleled range of Spares & Consumables. Our range is known for its excellent quality and premium range for which these are admired by the clients in all over the nation. Our range is available at market most leading prices.